Consumer advocates say Australian airlines are missing the mark, claiming weak laws aren't doing enough to protect consumers. 9News
Experts say domestic laws are far flimsier than those overseas.
In Australia, a refund is offered if a replacement flight can't be found within a "reasonable time", however there is no definition for "reasonable"."We quite simply need protection here," he said."Australians are getting an extremely raw deal in comparison with other jurisdictions. Elizabeth Crompton agrees and said more needs to be done after she was bumped off her Qantas flight and was offered another - two weeks later.
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