The supermarket watchdog has slammed former Victorian premier Jeff Kennett, in his role as an arbiter between Coles and its suppliers, for 'flawed' decision-making and failing to comply with its directions.
abc.net.au/news/coles-jeff-kennett-supermarket-grocery-code/101774698The supermarket watchdog has slammed former Victorian premier Jeff Kennett for "flawed" decision-making and failing to comply with its directions.
Chris Leptos is chair of charities including the Heart Foundation. In 2021 he was appointed as the Independent Reviewer for the Food and Grocery Code under the Competition and Consumer Act. "I believe that clause 37A of the code gives Independent Reviewer the power to request the complaint files," Mr Leptos told the ABC.
"I believe this highlights the weakness at the core of the current Code – specifically, that it is a voluntary undertaking with zero compliance penalties." Woolworths controlled 37.1 per cent of the food and grocery sector in the 2021-22 financial year, according to IBISWorld data used in the report. "When complaints come to the Independent Reviewer directly, I encourage those suppliers to contact the code arbiters," he said.
This is much less of a problem in the UK, he noted, because while the UK supermarkets are large, there are many of them. The respondents were varied: some sold less than $1 million of product annually, others well over $1 billion. Most sold between $10 million-$50 million to Australian supermarkets in a year.But 9 per cent noted the supermarket "acted unreasonably at times" and a further 2 per cent said their retailer/wholesaler "frequently acts unreasonable or with duress".According to the survey, Aldi was the best to deal with, Woolworths the worst.
Metcash had 739 notifications in a half-year period, entered negotiations for 24 notifications, with 12 negotiations not concluding within 30 days. "I am not sure the inclusion of this clause ever envisaged the events described above coming into play as they have together over the last six months.In a statement, the Coles Group refuted the criticism.
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