Civic Merchandising marks its 50th anniversary

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Civic Merchandising marks its 50th anniversary
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CIVIC Merchandising Inc., a leader in the heavy equipment sector, celebrated its 50th anniversary on September 17, honoring valued partners and guests. Established in 1974, Civic started as a spare parts business before evolving into a dealer of major international brands such as Volvo, driven by a commitment to customer service and civic duty.

Over the decades, Civic transformed with significant changes in 1995. Its mission has been captured in the tagline, 'Where service comes first.' Looking ahead, the company would focus on sustainability, digitalization, and transitioning to electric equipment and hybrid service vehicles.Despite challenges, including competition from over 20 new players, Civic attributed its success to its values of hard work and customer care.

The company has launched initiatives such as the 'Unli Service Project,' offering extended free labor beyond typical warranties to help customers maximize equipment lifespan.During the anniversary celebration, Civic highlighted its resilience through major crises, including the Asian financial crisis and the Covid-19 pandemic.

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Merchandising Marks Its 50Th Anniversary

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