The outage is said to be linked to a service disruption from cyber-security software provider Crowdstrike.
SINGAPORE - Check-in processes for some airlines at Changi Airport, including the issuance of boarding passes, are being handled manually afterSome of the affected airlines include Singapore Airlines’ budget arm Scoot, Jetstar, AirAsia and Cebu Pacific, The Straits Times understands.
Scoot’s systems in Taipei’s Taoyuan International Airport in Taiwan and Kuala Lumpur International Airport in Malaysia appear to also be affected. Scoot said it is working with its vendor to restore services as soon as possible, and it has also activated more people to staff its check-in counters at Changi Airport to support customers.
“We are working closely with our service partners to resolve the issue as soon as possible,” SIA said.
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