Can Celcom users connect to Digi's network and vice versa? Can a Digi user get help from a Celcom Bluecube outlet? Here's what you need to know about the CelcomDigi merger.
, making them the single largest telco in Malaysia. If you’re wondering what it means for new and existing consumers, both Celcom and Digi have released an FAQ on the immediate impact of the merger.According to CelcomDigi, the merger is aimed at building a stronger company and it will combine the best of both networks, distribution channels, products, services and partners to deliver the best in connectivity, service, innovation and value.
For now, both Celcom and Digi retail stores will operate as usual to serve their respective customers. The same also applies to their existing network infrastructure. This means a Celcom customer will need to go to an authorised Celcom store for registration, purchase and assistance, and their SIMs can only connect to Celcom’s network. The same applies to Digi customers as they can only be served by Digi stores and connect to Digi’s network.
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