'Carol's Journey': What Facebook knew about how it radicalized users

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'Carol's Journey': What Facebook knew about how it radicalized users
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NEW: Facebook knew that the platform pushed some users toward far-right conspiracies and struggled to contain fringe groups, internal documents suggest.

, Facebook labeled QAnon a “Violence Inciting Conspiracy Network,” and banned it from the platform, along with militias and other violent social movements. A small team working across several of Facebook’s departments had hosted hundreds of ads on Facebook and Instagram worth thousands of dollars and millions of views, “praising, supporting, or representing” the conspiracy theory.

“There was enough evidence to raise red flags in the expert community that Facebook and other platforms failed to address QAnon’s violent extremist dimension,” said Marc-André Argentino, a research fellow at King’s College London’s International Centre for the Study of Radicalisation, who has extensively studied QAnon.

QAnon believers also jumped to groups promoting President Donald Trump’s false claim that the 2020 election was stolen, groups that trafficked in a hodgepodge of baseless conspiracy theories alleging voters, Democrats and election officials were somehow cheating Trump out of a second term. This new coalition, largely organized on Facebook, ultimately stormed the U.S. Capitol on Jan.

The focus wasn’t to eradicate them, but to curb the growth of these newly branded “harmful topic communities,” with the same algorithmic tools that had allowed them to grow out of control. The Drebbel group features prominently in Facebook’s “Deamplification Roadmap,” a multi-step plan published on the company Workplace on Jan. 6, that includes a complete audit of recommendation algorithms.

“Expect to see a bridge between online and offline world,” the report said. “We might see motivated users create sub-communities with other highly motivated users to plan action to stop vaccination.”

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