LONDON — British officials are warning organisations about integrating artificial intelligence-driven (AI) chatbots into their businesses, saying that research has increasingly shown that they can be tricked into performing harmful tasks.
In a pair of blog posts due to be published on Wednesday , Britain's National Cyber Security Centre said that experts had not yet got to grips with the potential security problems tied to algorithms that can generate human-sounding interactions —The AI-powered tools are seeing early use as chatbots that some envision displacing not just internet searches but also customer service work and sales calls.
For example, an AI-powered chatbot deployed by a bank might be tricked into making an unauthorised transaction if a hacker structured their query just right.
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