Financial relics such as historic passbooks, traveller’s cheques and a robot intended for greeting customers in bank branches are on display, as the Commonwealth Bank opens up its archives.
Financial relics such as historic traveller’s cheques, a 1980s phone banking device and a robot intended to greet customers in bank branches are being displayed as the Commonwealth Bank opens its archives.that it would phase out paper cheques by 2030, after cheque usage had cratered.
“I remember my first holiday, having saved up, and going to get the traveller’s cheques and having the envelope full of them and how exciting that was,” Taylor said.Another item from the archive is a predecessor to phone banking from the 1980s, where customers could attach the adaptor to their phones to engage with the bank’s computer system through the telephone network and check their balance or pay bills.
Although there hasn’t been much change in the basic services provided by banks – holding deposits, facilitating payments and lending money – Taylor said the exhibits showed how much quicker banking processes have become for customers.
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