It’s common for cities to prioritize routes that take many people to a central location, like a downtown. To encourage new transit habits, Klumpenhouwer said, routes should instead focus on a model that supports people travelling to a wider range of locations
HALIFAX — Canadian cities should be nimble and prioritize service if they want to sustain and strengthen public transit systems in a time of declining ridership and labour challenges, a transit researcher says.
Shane O’Leary, president of Amalgamated Transit Union Local 508, which represents transit operators in Halifax, said the city has been losing staff at an unprecedented rate over the past year as workers deal with extended work hours and frustrated transit riders who are upset by service reductions. "Obviously I take it out on the transit operator because they’re the first one I see and I blame it on them. That’s what happens,” he said, calling it a “vicious cycle.”
Spray said that these reductions will permit transit to be more consistent and “allow passengers to better plan their trips, but it will also reduce workloads and stress for employees to improve retention.” In Montreal, the city's transit agency said in January it would readjust some of its schedules because of the "current context," adding that it could no longer guarantee a wait time of 10 minutes or less between buses on any of its lines during rush hour.
Former mayor John Tory, who resigned shortly after seeing his budget through, defended the plan by pointing out it increases the city's subsidy to the Toronto Transit Commission by $53 million and that service levels remain above ridership, which he said the budget estimates is about 73 per cent of pre-pandemic levels.
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