Stage bus operators receiving government subsidies must now observe a key performance indicator linked to punctuality.
Beyond just merely operating the agreed number of trips, these operators must now observe a key performance indicator that is linked to punctuality, he said here yesterday as he unveiled measures to incentivise operators to provide efficient service to the people who are reliant on public transport, especially in the rural areas.
“From 2023 to 2025, the government has allocated RM169.87mil for this purpose. It is a huge sum, but it is necessary for the sake of continuity. But when there is a huge allocation, the government needs to ensure the money is well spent, and is paid only to operators that deliver good and efficient service,” he said in his speech at the launch at the ministry here yesterday.
“Secondly, the government will make it compulsory for cashless transactions for fare payment, and operators will receive financial aid to install the necessary equipment to make this happen, up to a maximum of RM450 per month. Cashless payments ensure that there will no longer be losses in revenue ,” he said.
“Those who score between 50% and 70% will be given contracts of a year, while those that fail to hit 50% will not be offered any new contract,” said Loke. Complementing ISBSF is the Stage Bus Service Transformation that began in 2015 in places like Kangar, Seremban, Ipoh, and Kuala Terengganu. Loke said at present, the MKBF data was only disclosed to the ministry, but the public will soon be able to know the reliability of the rail system.
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