The theatre patron says he left a theatre because the presence of a woman with whom he had a dispute over her cellphone use triggered a mental disorder.
A B.C. man who says a fellow moviegoer's cellphone use in a theatre triggered his post-traumatic stress disorder will have his case heard at the B.C. Human Rights Tribunal.
"He says the other customer verbally attacked him in response to his requests that she stop using her phone," tribunal member Ryan Goldvine said in the decision.The man claimed the employee did not deal with the situation appropriately. He then told two theatre managers he had PTSD and asked them to accommodate his disability by removing the other customer so that he could return and continue watching the movie.
His wife spoke to the manager and accepted refunds on the tickets and complimentary movie passes for another day. The patron provided a medical note saying the situation has continued to be a source of anxious preoccupation, triggered PTSD symptoms and exacerbated his social anxiety, depression and isolation.
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