The job involves observing whether the item is rung-up correctly and if the clerk expresses any 'thanks' following the transaction.
The government’s Liquor Distribution Branch is seeking bids from qualified mystery shoppers, who will discreetly examine the cleanliness, customer service and stock levels at a select number of its close to 140 stores.Start your day with a roundup of B.C.-focused news and opinion delivered straight to your inbox at 7 a.m., Monday to Friday.By clicking on the sign up button you consent to receive the above newsletter from Postmedia Network Inc.
If the undercover agent is age 30-or-younger, they’re to take note of whether the clerk asks them for two pieces of government-issued ID, which is a provincial requirement. Other questions the LDB is hoping to answer through its mystery shopper service include: Was the store clutter-free and easy to navigate?, and: Were all the shelves at least 90 per cent stocked?
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