The top 200 ASX companies are famous for highlighting the diverse skills’ matrix in boardrooms. The reality is they are woefully prepared for the governance of critical information technology.
The worrisome findings of a study into innovation in the boardrooms of major ASX-listed companies suggest Australia is ill-prepared for fresh waves of technology-driven disruption.
It is entirely appropriate that the survey, which included multiple choice questions and interviews with directors, was conducted over the same five-month time frame in 2022 when theTo be fair to the ASX, there have been many other tech disasters at other major listed companies. It is just that the ASX put itself out there leading the world in blockchain technology, whereas others kept the disasters hidden from public view.
Garbuio says most companies use AI chatbots in their customer call centres, which makes him think that directors are not even aware that their companies are using AI. “The most interesting part of the study was when I was interviewing the directors. You are either are a very curious director that wants to learn and tries to understand new technology and how to manage new technologies, or you actually need to think about how you start to incorporate that in the boardroom.
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