“They are an arrogant airline to deal with,” said Catriona Wilson’s husband, James.
In the section where the expiry date was listed, next to the join date of January 2002 and below the famous flying kangaroo logo, the word “lifetime” was clearly printed in silver, capital letters.
“I thought, ‘this is great, very exciting’, it’s one of those things – you don’t win raffles or prizes,” the Mansfield woman said.It would later turn out that the lifetime membership had been issued in error. But for several years, Catriona said she was able to access the Qantas Club without any problems.That changed in May 2021, when Catriona was not allowed into the lounge at Melbourne Airport while travelling to South Australia to visit her sick father because her membership had lapsed.
When they tried to contact Qantas to have the system updated to reflect their status, the Wilsons said they heard nothing. Believing the offer wasn’t very fair, James asked for a two-year membership for his wife at no cost. When that wasn’t accepted, they took their case to the Victorian Civil and Administrative Tribunal.
Philippines Latest News, Philippines Headlines
Similar News:You can also read news stories similar to this one that we have collected from other news sources.
Recruit watch: Jackson HastingsThe Knights will be desperate to turn the screws after a disappointing 2022 campaign, and Jackson Hastings could be just the man to get them back on track.
Read more »
Matt Burton signs mega five-year deal to stay at Bulldogs, Watson injures kneeIn the first major signing news of 2023, Burton has agreed to a new contract with the Bulldogs to keep him at the club until at least the end of 2027.
Read more »
Team Talk: Sea Eagles 2023 overview, best 17, squad updateManly will go into 2023 with a new coach and potentially new-look side as Anthony Seibold looks to get the club back to the top after a disappointing past year rocked by injury and controversy.
Read more »
‘Free riding’: Union boss wants to charge non-members who benefit from pay dealsUnited Workers Union national secretary Tim Kennedy has suggested charging “free-riding” workers who benefit from pay deals negotiated on their behalf.
Read more »
Prince Harry says woman with ‘powers’ relayed message from DianaExclusive: Harry writes in autobiography Spare of being told he was ‘living the life she couldn’t … the life she wanted for you’
Read more »
Doctor's 'remarkable' news on stricken NFL star'Last night he was able to emerge and follow commands and even asked who had won the game.' 🙌❤️ 9WWOS
Read more »