Getting a handle on it: Amazon is pushing landlords around the country to give its drivers the ability to unlock apartment building front doors whenever they need to leave packages. But the move may stir security and privacy concerns.
A blue sticker with the Amazon logo is displayed on a buzzer system in the apartment building of Jason Goldberg, chief commerce strategy officer at marketing company Publicis Communications, Monday, March 29, 2021, in Chicago.
But the Amazon program, first announced in 2018, may stir security and privacy concerns as it gains traction. The company said that it does background checks on delivery people and that they can unlock doors only when they have a package in hand to scan. But tenants may not know that Amazon drivers have access to their building’s front doors, since Amazon leaves it up to the building to notify them.
Soltani said he learned about Key for Business when he was approached by two Amazon salespeople in April who wanted access to the building where he lives in Oakland, California. Building management declined, and no device was installed. Not all Amazon packages can get through front doors. The company delivers about 60% of its own packages itself, according to shopping data firm Rakuten Intelligence; the rest come through other delivery companies that can’t let themselves in.
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