Allianz Truck Warrior – roadside assistance/towing for goods vehicles up to 7.5t with a RM120 policy add-on
Through a mere RM120 add-on on top of an Allianz goods-carrying vehicle comprehensive insurance policy, policy holders opting for the Truck Warrior supplementary coverage are eligible for roadside assistance up to three times a year.
The idea behind the Truck Warrior service is to offer potential cost savings to commercial operators in the event of a vehicle failure. “In terms of coverage, motor insurance is usually the same, whichever company you buy a policy from. Allianz has come up with something that makes us different, which is a service you cannot get from others,” he explained.
At the heart of the Truck Warrior service is the company’s fleet of 80 tow trucks, of which 50 are located in Peninsular Malaysia and 30 in East Malaysia. These consist of specially-outfitted Scania P380s with heavy-duy winches and truck-mounted cranes, with lifting capacities of 8.5 tonnes to 10 tonnes, depending on vehicle. Each truck is manned by two personnel, a driver and an operator.
If say it is a dead battery, and that can be replaced on site, then we will replace the battery, and so there will be no need for a tow truck. I would say not many circumstances will require a tow truck,” he said, adding that should the fleet require more vehicles, then these will be added. Not surprisingly, the company says that it has also seen an increase in insurance policy take up since it began offering the extension. “This is because there’s no such other service out there. It’s a bold step taken by an insurance company to have tow truck roadside assistance on this level,” he stated.
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