A study on cashless grocery stores shows that people see the convenience of contactless payments, recognize the risks to privacy and access.
Janet Music, AAL research program coordinator, adds: “I think there needs to be a bit more accountability so that people can now feel comfortable, because we’re going to be in a crunch. On the one hand, you won’t be able to use cash and on the other hand, you’re opening yourself up to a privacy risk.”
The report shows that Canadians are also concerned about how cashless grocery stores could affect access. Nearly three in four consider them discriminatory towards people who are unbanked or underbanked.. Fifteen per cent were underbanked; households with a bank account relying on alternative financial services such as payday loans.Article content
The report shows that an average of six per cent of Canadians pay for their groceries exclusively with cash, with the highest percentages reported in Manitoba and Atlantic Canada . Grocery stores are fundamental to our day-to-day lives, says Jacobson. An increasingly cashless society means some people will be left out. “Everybody needs food. So, while some boutique coffee shops, let’s say, can make the decision to say, ‘we only accept a credit card or debit card,’ if a grocery store does that, well, there are going to be certain population types that are excluded from that type of interaction.
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