911 call centre employees burning out, says Winnipeg chief of police
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And the issue is being exacerbated by people having to come in on their day off and work overtime to fill some of the vacancies being created by stress leave and sick calls. “So there’s this kind of cycle that we’re experiencing. It’s not good for the center, certainly not good for the employees, but it’s not good for the community either,” Smyth added.And it is not only the police that are being affected by this 911 employee burnout as not all calls are for the police.Story continues below advertisement
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